No. You can book directly with us. If your health plan needs a prescription to reimburse you, we can tell you what to ask your doctor or nurse practitioner for.

Book an assessment. A physiotherapist will look at your injury, how it affects your daily activities, and whether a brace is the right choice. If a brace isn't the best option, we'll tell you.

We ask about your injury and activities, check the area, take measurements and go over your options. If the brace is in stock, we can usually fit it the same day.

Appointments are 40 minutes with a registered physiotherapist. They are available Fridays from 9:00 AM to 4:00 PM at CBI Health in Prince Albert. If those days or times do not work for you, email info@bracex.ca and we will find a time that does.

A 40-minute bracing assessment and fitting appointment with a physiotherapist is $50. Brace prices depend on the product and are listed in our online store. Custom braces and orthotics are quoted after your assessment.

In-person assessments and fittings are at CBI Health in Prince Albert, Saskatchewan. Braces from our online store ship across Canada.

Yes. Braces ordered from our online store ship across Canada. If you are not sure about size or which brace is right for you, book a fitting in Prince Albert or contact us before ordering.

Your health plan information, or your claim number if your brace is part of an injury or insurance claim Any prescription or notes from your doctor, if you have them Shorts or loose clothing for knee and leg braces The shoes you wear most, for ankle braces or orthotics

Many extended health plans cover braces and custom orthotics, often with a yearly maximum. Coverage varies, so check your plan booklet or call your provider. We provide itemized receipts for your claim.

Some plans need one before they reimburse braces or orthotics. Check your plan first. We can give you the details your doctor or nurse practitioner will need.

Yes. Tell us your claim number when you book. We handle the brace request and paperwork with your claim.

Off-the-shelf braces work well for most people. Custom may be better if you have an unusual size or shape, significant arthritis, long-term instability, or if off-the-shelf braces haven't fit or worked for you.

We take a 3D scan and measurements of your limb or foot. Your brace or orthotic is made to that scan, and you come back for a fitting and adjustments.

Yes. Most people build up wearing time over the first one to two weeks. We'll give you a schedule and check in to make sure they're comfortable.

Contact us. We'll adjust it or look at other options. A proper fit is part of our service.

Yes, for many off-the-shelf braces. Our online store includes sizing guidance. If you aren't sure about size or which brace to choose, book a fitting.

Yes. We rent cold and compression therapy units for after surgery or injury.